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Troubleshooting

Common issues, login problems, and how to get unstuck.
Thomas Menzel
By Thomas Menzel
2 articles

reminders aren't firing — common fixes

If you stopped getting voice reminders, daily planning nudges, or end-of-trial alerts, walk through these in order. 1. Check notification permission - iOS: Settings → Notifications → neurolist → toggle "Allow Notifications" on. - Android: Settings → Apps → neurolist → Notifications → enable. Then open neurolist once to refresh the scheduler. 2. Check Do Not Disturb / Focus mode (the OS feature, not ours) iOS Focus modes and Android Do Not Disturb can silence notifications globally. neurolist's notifications obey them. Either add neurolist to your Focus mode's allowed apps, or turn Focus mode off while you're using neurolist. 3. Check that voice reminders are turned on for the task Voice reminders are per-task and require Pro. Tap on the task you expect a reminder for, scroll to voice reminders for tasks, and confirm the at halftime and / or at 30s left toggles are on. If they're off, no voice reminder will fire for that task — regardless of system-level notification settings. 4. Check that the daily reminder is set In neurolist's settings, change 'plan your day' reminder should show a time. If it doesn't, set one. 5. Android only — battery and power-saving Android aggressively kills background apps on some manufacturer skins (Samsung, Xiaomi, Huawei). This stops reminders from firing. Settings → Apps → neurolist → Battery → "Allow background activity" / "No restrictions". On Samsung, also remove neurolist from the "sleeping apps" list. 6. Force-quit and re-open Sometimes the notification scheduler just needs to be re-armed. Swipe neurolist away from the recent-apps tray and re-open it. 7. Still nothing Email [email protected] with: - The device (iPhone or Android model). - The OS version. - What type of reminder isn't firing (voice / daily / trial). I'll dig in. Still stuck? [email protected].

Last updated on Jun 23, 2026

the AI gave a weird or wrong breakdown — what to do

The AI behind neurolist uses OpenAI's models to generate task breakdowns. AI output is best-effort guesswork — sometimes it's exactly right, sometimes it's slightly off, sometimes it confidently makes something up. When that happens, here's what to do. First: don't trust it blindly neurolist is a planning tool, not an authoritative source. For anything where being wrong has real consequences — legal, financial, medical, safety — verify the steps yourself or with a qualified professional. neurolist isn't responsible for what the AI suggests. Fixing a breakdown that's almost right - Tap a step to edit its text or duration. - Tap the X on a step to delete it. - Tap the + icon at the bottom of the list to add your own step. - Long-press and drag to reorder. Your edits stay on the task. You don't have to re-do them every time you open it. Starting over At the top of the list of steps, alongside the subtasks header, there's a small red delete subtasks button — it clears every step so you can generate a fresh breakdown. Sometimes a tiny rewrite of the task title gives a dramatically better result. "Renew car insurance" vs. "Call Geico to renew car insurance by Friday" — the second is easier for the AI to plan against. The AI keeps getting it wrong for similar tasks This usually means your memory is missing context. Open the what neurolist knows about you screen and review the bullets — if a fact would change the answer, edit it in. Example: if every cleaning breakdown assumes you have a big house and you actually have a studio, a fact like "I live in a small studio apartment" will resize the next breakdown. Reporting a really bad output Email [email protected] with the task title and a screenshot of the breakdown. I read those — they help me improve the system. Still stuck? [email protected].

Last updated on Jun 23, 2026